Wilderdog Reviews

Wilderdog.com is a popular online store that offers a wide range of products and services for dogs. Some of the bestselling products include Harnesses, Multifunctional Utility Packs, Waterproof Memory Foam Dog Beds, and Bandanas. They also offer Human Apparel. Other notable products include the Ultimate Poop Kit, Black and White Leash, Utility Pack, Memory Foam Dog Bed, Navy Bandana, Stainless Steel Dog Bowl, Pacific Blue Waterproof Collar, Dog Rain Jacket, Sleeping Bag, and Sherpa Fleece Waterproof Blanket. Wilderdog also offers Havasu Ultralight Collars. In addition to these products, they also provide trail dog medical kits, paw balm, and dog jackets. The website also features a blog called The Weekly Woof Blog which provides useful information for dog owners. Wilderdog also has a program where they donate one lb of Kibble per order to the Rescue of the month. The rescue for April 2024 is Sacramento Shelter Pets Alive, Stockton, CA. This is a brief overview of the popular products and services offered by Wilderdog.com. For more detailed information, it is recommended to visit their official website.

Wilderdog.com has a 30-day return & exchange policy. If the dog doesn't like their gear, or if they’d like a different size/color, returns and exchanges can be initiated within 30 days of order delivery. Return shipping charges are paid by the customer. All returned items must be in NEW condition. All fur needs to be removed in order to receive a full refund. Dirty, furry, or damaged returns are not eligible for refund. If a return is a result of an error or a defective product, the customer can email at info@wilderdog.com. It can take up to 10 days to open the return package and inspect the items inside. Once the items are deemed to be in new condition, an exchange will be shipped or a refund will be issued. Once a refund is issued to the credit card company or bank, there could be additional delays in receiving the credit to the account due to the bank’s policies and processes.

In terms of shipping, Wilderdog.com ships worldwide. Customers have the option to choose regular shipping or expedited. All US orders over $75 and all international orders over $99 ship for free. Otherwise, live rates will be shown at checkout. Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges due upon delivery are the buyer's responsibility. Orders typically ship out within 1 - 2 business days of ordering. Standard US shipping typically takes 1 - 5 business days. Expedited US shipping typically takes 1-3 business days. Overnight US shipping typically takes 1 business day. Standard International shipping typically takes 7 - 14 business days, but can take longer depending on the countries' customs processes. Expedited International shipping typically takes 2-6 business days, but can take longer depending on the countries' customs processes.

Wilderdog.com also offers a lifetime warranty on all of their products as long as the gear is used like any other dog gear. A defective product is an imperfection in a product that has a manufacturing or design defect. Chewed products, damage that is caused by accident, negligence, improper care, misuse, normal wear and tear, or damage occurred during storage are not considered defective. Improper fit and comfort issues are the responsibility of the owner and should be assured within the return window. To open a warranty claim, the customer can send an email with the order number and a photo of the damaged product to info@wilderdog.com. Any product that shows obvious signs of chew damage will not be covered as it clearly does not fall within the 'normal use' intention.

Wilderdog offers a variety of payment options. They accept traditional methods such as Visa, Mastercard, Amex, PayPal, Amazon Pay, Google Pay, Apple Pay, and even Diner's Club. In addition, they had announced the launch of their own cryptocurrency, Wilderdoge™, as an exclusive payment option. However, it's important to note that this was part of an April Fools' joke. When it comes to returns and exchanges, once a refund is issued to your credit card company or bank, there could be additional delays in receiving the credit due to the bank’s policies and processes. Please contact your payment provider to find out their timeline for crediting accounts.